Final Verdict If your MU5001 is working perfectly, you don't strictly need the latest firmware. But if you experience random reboots, "No Service" errors, or slow WiFi speeds, a firmware update is the cheapest "new device" you can buy.
Connect to Wi-Fi: Connect your computer or phone to the MU5001's Wi-Fi network.
Why it happens: Carriers roll out updates in phases. Your IMEI may not have been selected yet. Alternatively, your device is region-locked.