The official and safest way to obtain the SIMATIC ProSave software is directly through the official Siemens Industry Online Support (SIOS) Portal.

Installation steps

1. Download the ProSave V10 installer from Siemens support.
2. Close other Siemens automation tools during install.
3. Run installer as Administrator.
4. Allow installation of prerequisites (Redistributables/.NET) if prompted.
5. Install and confirm drivers for Siemens PC adapters (if using USB/Ethernet adapters).
6. Launch ProSave; register or accept license terms if required.

| Error Message | Likely Cause | Top Solution | | :--- | :--- | :--- | | "No connection to partner" | Wrong IP address or cable fault | Ping the HMI IP from CMD. Set PC IP to same subnet (e.g., 192.168.0.1). | | "Device not ready" | Panel is in Run mode, not Transfer mode | Reboot the HMI and tap "Transfer" or "Settings" during boot. | | "Incompatible OS version" | ProSave V10 too old for new panel | Use ProSave V15+ for panels made after 2015. | | "Access denied" | Missing admin rights | Right-click ProSave icon > Properties > Compatibility > "Run as Admin." |

It allows users to create complete image backups of HMI panels (saved as

SIMATIC ProSave is a critical maintenance tool for industrial automation, used primarily for backing up, restoring, and updating Siemens HMI (Human Machine Interface) devices.

Newer versions (V13+) dropped support for many legacy 170/270 series panels. If you maintain a plant with mixed generations, V10 is your bridge.

SIMATIC ProSave V10: A Comprehensive Solution for Process Control and Data Management

7. Alternative (If Official Link Dead)

Check third-party Siemens forums (MrPLC.com, Siemens Industry Forum) – users sometimes mirror old versions, but official is safest.