Shadow Of The Tomb Raider Failed To Load Profile Site

The "Failed to Load Profile" error in Shadow of the Tomb Raider

Steam: Right-click the game in your library > Properties > General > toggle off Steam Cloud. shadow of the tomb raider failed to load profile

Play in offline mode (create a new local profile).

Reach out to Square Enix / Crystal Dynamics support with your system info and steps tried.

2. Step-by-Step Fixes

✅ Fix 1: Disable Cloud Saves Temporarily

Steam:

2. Primary Fixes (PC)

Fix 1: Delete Corrupted Profile File (No Save Loss)

This resets your profile settings (graphics, controls, etc.) but keeps your game progress. The "Failed to Load Profile" error in Shadow

Delete Local Profile: In the original save folder, delete the profile.dat and steam_autocloud.vdf files. Play in offline mode (create a new local profile)

Open Profile.dat in HxD (free hex editor)

Look for garbled text near the beginning – the profile header should be readable ASCII.

Replace first 128 bytes with a known working Profile.dat from another user (or a new one).

Save and test.

Copy all files from your old profile folder and paste them into the new profile folder, overwriting everything. Additional Troubleshooting