Allow users to register SecuGen fingerprint scanners to their accounts so apps can capture and authenticate fingerprints securely and reliably.
: After submission (which may take 1–2 working days to process), check the status on the Device Registration Status Page
SecuGen device registration is the essential process of linking high-performance biometric hardware to an operating system or specific Registered Device (RD) service. By registering these devices, users ensure that their fingerprint scanners—such as the Hamster Pro 20
Without proper registration, your software will throw errors like “Device not found,” “Failed to open device,” or “Registration failed.”
To ensure your SecuGen fingerprint scanner (like the popular Hamster Pro 20 Go to product viewer dialog for this item.
If the device isn't responding, use SecuGen's diagnostic tools to ensure it is registered correctly at the hardware level.
Whether you are a system administrator rolling out 500 devices for a national ID project or a developer integrating biometrics into a desktop application, proper device registration ensures that the operating system and your software recognize the scanner. This article provides a deep dive into what SecuGen device registration is, why it fails, and how to do it correctly across different platforms.
This guide covers the fundamentals that apply to both scenarios, ensuring your hardware is correctly identified by your operating system and ready for action.
: For specialized applications (like e-filing or Aadhaar-based services), you must install the SecuGen RD Service