Red Giant ID and Password Work Feature
Red Giant, Maxon, or Trapcode.If you’ve purchased or subscribed to Red Giant tools (like Trapcode, Magic Bullet, Universe, etc.), you access them through a Red Giant ID (which is actually the same as a Maxon ID after the merger). Here’s how to ensure your login works. red giant id and password work
| Problem | Solution |
|--------|----------|
| "Invalid email or password" | Reset password at maxon.net/reset-password |
| Forgot which email you used | Check old purchase emails or contact support |
| Account exists but no license | License might be tied to a different email (e.g., work vs personal) |
| Two-factor authentication (2FA) | If enabled, use the code sent to your email or authenticator app |
| Maxon App stuck or blank | Reinstall Maxon App or clear its cache (delete %APPDATA%/Maxon on Windows or ~/Library/Application Support/Maxon on Mac) | Red Giant ID and Password Work Feature
Cmd + Shift + G.~/Library/Application Support/Maxon.Maxon App folder.But there is a common bottleneck that frustrates editors more than a crashing render: The "ID and Password" problem. Uninstall all Red Giant products via the Maxon App