Ncsw10301 Unable To Download Repack The Image From | Cisco.com Invalid Metadata Trans-id

The error NCSW10301 is a known issue within Cisco Catalyst Center (formerly DNA Center) that occurs when the system fails to download an image or its associated metadata (like the ISSU Compatibility Matrix) from Cisco.com. The specific "invalid metadata trans-id" typically indicates a failure in the API transaction between your controller and Cisco's automated software distribution backend. Common Causes

• Response includes:

  
    "download_url": "https://download.cisco.com/.../cat9k.bin",
    "trans-id": "550e8400-e29b-41d4-a716-446655440000",
    "expires": "2025-03-15T14:30:00Z",
    "checksum": "sha256:abc123..."
  Step-by-Step Fix (That Actually Works)
  Before calling TAC, try these steps in order. The third one resolves the issue in >80% of cases. The error NCSW10301 is a known issue within
  # Check current time and NTP status
  timedatectl status
  ntpq -p
  If the automated SWIM process continues to fail, use these manual steps to bypass the API error: Response includes:
  
  Use a different download method: Try using a different download method, such as FTP or HTTP, to see if the issue is specific to a particular protocol.
  Verify system clock and timezone: Ensure that your system clock and timezone are correctly set, as incorrect settings can cause issues with the download process.
  Check for corrupted files: Verify that the downloaded files are not corrupted and try re-downloading the image.