Https- Ezesco.zesco.co.zm Official

The ZESCO digital service platform (ezesco.zesco.co.zm) provides multiple channels for customers to report faults, including a dedicated web portal, WhatsApp, and the USSD code *3600#. To ensure efficient resolution, users should provide their 11-digit meter number, contact details, and specific location information. For more information and to submit a report, visit ZESCO Customer Service Portal ZESCO Limited ZESCO Limited - Customer Service Portal

Bill Payment: One of the most utilized features of the Ezesco portal is the ability to pay electricity bills online. Customers can make payments using various methods, including credit/debit cards and mobile money. https- ezesco.zesco.co.zm

  • Online bill payments (via mobile, credit/debit cards)
  • New connection applications
  • Meter installation/repair requests
  • Energy-saving tips

Recommendation: If you're a ZESCO customer, I highly recommend using the online platform to manage your account. It's easy to use, convenient, and saves time. The ZESCO digital service platform (ezesco

2. 24/7 Payment & History Tracking

You can make payments directly through the integrated payment gateway or upload proof of payment (PoP) for payments made via mobile money (Airtel, MTN) or bank transfer. The portal keeps a complete historical log of every transaction, making budgeting and audit trails simple. Online bill payments (via mobile, credit/debit cards) New

  1. Log in to your account.
  2. Navigate to "My Meters" or "Manage Meters" (usually found in the dashboard menu).
  3. Click "Add Meter".
  4. Enter your Meter Number (this is usually an 11-digit number found on your meter box or previous token receipts).
  5. Give the meter a nickname (e.g., "Home" or "Shop") and save.

Conclusion

  • Centralized access to account and billing functions reduces need for in-person visits.
  • Core flows (view bill, make payment, view history) are available and functional.
  • Email receipts and downloadable invoices support record-keeping.
  • ezesco.zesco.co.zm is an online portal for ZESCO (Zambia Electricity Supply Corporation) intended to let customers manage accounts, pay bills, view consumption, and access service information; the site aims to improve convenience and reduce visits to physical offices.