This error typically occurs when the hardware ID (UID) or the registry entry for the Autodata 3.45 emulator does not align with the security dongle/license files provided with your installation Quick Solutions for "Hardware Information Does Not Match" Run as Administrator : Ensure you are running the Start Emulator Autodata 3.45 application by right-clicking and selecting Run as Administrator
Reinstall Dongle Drivers
Step 4: Apply the "Dongle Fix" Patch (For Legacy Versions)
Over the years, community fixes have been released for Autodata 345 to bypass strict hardware checks. These are not official and should be used with caution.
Your heart sinks. The software refuses to open. The dongle (USB hardware key) is plugged in, the lights are flashing, but AutoData is rejecting it. You are not alone. This is one of the most common and aggravating licensing errors in the automotive repair industry.
Compatibility Mode: Since Autodata 345 is older software, running the executable as an Administrator in Windows 7 Compatibility Mode can often bypass permission-related hardware read errors.
in the Windows Control Panel, as the emulator often requires this specific setting to validate the license. Run as Administrator
Autodata 3.45 was designed for older Windows environments. High security settings can block the dongle emulator from communicating with the OS.
. You should see "SafeNet Sentinel Hardware Key" listed. If not, reinstall the Sentinel Protection Installer. Regional Settings: If the error persists, some versions require your Windows Regional Settings to be set to English (United States) to properly parse the license file. Disable Antivirus/UAC:
